1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide
- Name
- Email address
- Phone number
- Company details
- Billing information
- Documents uploaded for electronic signature
1.2 Automatically Collected Information
- IP address
- Browser type
- Device information
- Log data
- Usage analytics
1.3 Transaction & Signature Data
- Document metadata
- Signature timestamps
- Audit trails
- Authentication logs
2. How We Use Your Information
We use collected information to:
- Provide and operate the Electronic Signature Tool
- Process document signing requests
- Maintain audit trails and compliance
- Process payments
- Improve platform performance
- Respond to support inquiries
- Prevent fraud and unauthorized activity
We do not sell personal data or any of the above information captured in section 1 and 2.
3. Data Sharing
We do not sell or rent user data.
We may share information only:
- With payment processors (for billing purposes)
- To process billing and payment transactions securely
- To comply with applicable laws, regulations, or legal obligations
- To protect the rights, security, and integrity of the Company, users, or the public
- To prevent fraud, misuse, or unauthorized access
All data handling is subject to strict confidentiality and security controls.
4. Data Retention
We retain personal data:
- As long as necessary to provide the Service
- To maintain audit logs and compliance records
- As required by applicable law
Signed documents are retained for a period of seven (7) days from the date of completion, after which they are permanently deleted from our active systems.
Users may request deletion of account data, subject to applicable legal and regulatory retention requirements.
5. Data Security
We implement reasonable technical and organizational security measures to protect data from:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
However, no online system can guarantee absolute security.
6. International Data Transfers
Since the Service is globally accessible, information may be processed in jurisdictions outside your country of residence.
We take appropriate safeguards to ensure compliance with applicable data protection laws.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of data
- Object to certain processing
- Request data portability
To exercise these rights, contact us at:
8. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Improve user experience
- Analyze usage patterns
- Enhance platform performance
A separate Cookie Policy may be published to provide additional details.
9. Children’s Privacy
Our Service is not specifically directed at children. We do not knowingly collect personal information from minors without appropriate legal authorization.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective upon posting on our website. Continued use of the Service constitutes acceptance of the revised policy.
11. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in the State of Haryana, India.
12. Contact Information
If you have any questions about this Privacy Policy, please contact:
SCO-99, FF, Omaxe World Street
Sector-79, Faridabad, Haryana, India
Email: support@ayansoftwares.com
Phone: +91-9953170767
Website: https://www.ayankaizen.com