1. About KAiZEN eSign
KAiZEN eSign is an Electronic Signature Tool that enables users to upload, send, manage, and sign documents digitally through a secure online platform.
The Service is globally accessible and designed to support compliance with applicable electronic signature standards and frameworks, including:
- DSC Class 3 standards
- AATL (Adobe Approved Trust List)
Compliance may vary depending on jurisdiction and document type.
2. Eligibility
You may use KAiZEN eSign:
- With or without creating an account (some features may require registration)
- Only for legal and legitimate purposes
- In accordance with applicable laws and regulations
By using the Service, you confirm that:
- You are legally allowed to enter into binding agreements; and
- If you are signing on behalf of a company or organization, you have the authority to do so.
3. User Accounts
Certain features require account registration.
You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your login credentials
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Pay-as-You-Sign Pricing & Subscriptions
KAiZEN eSign operates on a Pay-as-you-Sign pricing model.
We offer:
- Monthly subscription plans
- Annual subscription plans
Billing is based on usage and selected subscription plan.
Refund Policy
Payments are generally non-refundable unless required by applicable law. Refund requests may be reviewed at our sole discretion. (+ the final decision for the refund will be managed by the ayan only)
5. Acceptable Use
You agree not to:
- Use the Service for illegal, fraudulent, or unauthorized purposes
- Upload malware, harmful code, or malicious content
- Attempt unauthorized access to the Service or related systems
- Reverse engineer, copy, or exploit the software or its code
- Infringe intellectual property or privacy rights
Violation of this section may result in suspension, termination, and legal action.
6. Intellectual Property Rights
The name KAiZEN eSign, its logo, software, design, and related materials are the exclusive property of AYAN Softwares.
You are granted a limited, non-exclusive, non-transferable license to use the Service strictly in accordance with these Terms.
All rights not expressly granted are reserved.
7. Data & Privacy
We respect your privacy.
Our data handling practices are described in our Privacy Policy, which forms an integral part of these Terms.
Privacy Policy Link: https://www.ayankaizen.com/privacy-policy
By using the Service, you agree to the collection and use of information as described in the Privacy Policy.
We do not sell user data to third parties.
Documents uploaded remain the property of the user and are processed solely to provide the Service.
8. Service Availability
KAiZEN eSign is built to deliver a reliable and secure experience. We are committed to maintaining high service performance and approximately 99% availability under normal operating conditions.
- We continuously monitor and optimize system performance.
- We perform scheduled maintenance and upgrades to enhance reliability and security.
- We work proactively to minimize downtime and resolve technical issues promptly.
- Occasional interruptions may occur due to maintenance activities, technical updates, or unforeseen external circumstances.
- Service performance may vary depending on user environment, device configuration, or internet connectivity.
- We may update, enhance, modify, or suspend certain features of the Service as part of ongoing improvements.
9. Disclaimer of Warranties
The Service is provided on an “as-is” and “as-available” basis.
To the maximum extent permitted by law, AYAN Softwares disclaims all warranties, express or implied, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We do not guarantee that electronic signatures generated using the Service will be enforceable in all jurisdictions or for all document types.
10. Limitation of Liability
To the maximum extent permitted under applicable law:
- AYAN Softwares shall not be liable for indirect, incidental, consequential, or special damages.
- We are not responsible for business interruption, lost profits, or data loss.
- Our total aggregate liability shall not exceed the total fees paid by you to us in the preceding twelve (12) months.
11. Indemnification
You agree to indemnify, defend, and hold harmless AYAN Softwares from any claims, liabilities, damages, losses, or expenses arising from:
- Your use or misuse of the Service
- Your violation of these Terms
- Your violation of applicable laws or third-party rights
12. Termination
We may suspend or terminate your access to the Service at our sole discretion if:
- You breach these Terms
- Required by law
- Misuse or abuse of the Service is detected
Upon termination, your right to use the Service ceases immediately.
13. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the courts located in the State of Haryana, India.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
15. Contact Information
For any questions regarding these Terms, please contact:
SCO-99, FF, Omaxe World Street
Sector-79, Faridabad, Haryana, India
Email: support@ayansoftwares.com
Phone: +91-9953170767
Website: https://www.ayankaizen.com